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Records Management

Records management is the systematic control of organizational records throughout their lifecycle, from creation and use to disposition, ensuring compliance with legal requirements and business needs.

Last updated: 12/8/2024
Business Solutions

What Records Management means

Records management treats certain documents and information as official records that require special handling, retention schedules, and disposal procedures to meet legal, regulatory, and business requirements.

Records Management in practice

Records management systems classify documents as records based on business rules, apply retention schedules, manage access controls, maintain audit trails, and automate disposition when retention periods expire.

Where it goes wrong (and how to fix it)

Challenge:

Determining what constitutes a record vs. general information

Solution:

Develop clear record classification criteria and provide training

Challenge:

Balancing retention requirements with storage costs

Solution:

Use tiered storage and automated disposition based on business value

Challenge:

Ensuring compliance across different jurisdictions

Solution:

Work with legal experts to develop comprehensive retention schedules

Benefits of Records Management

Compliance with legal and regulatory requirements
Reduced storage costs through systematic disposition
Improved litigation readiness and e-discovery
Better information governance and risk management
Standardized retention and disposal practices
Enhanced organizational accountability

Getting Records Management right

1
Develop comprehensive retention schedules for all record types
2
Classify records consistently based on business function
3
Implement automated retention and disposition processes
4
Regular training on records management policies
5
Maintain detailed audit trails and access logs
6
Regular review and updating of retention policies

Putting this into practice with Sortio

You do not need to master records management by hand. Sortio reads file names, metadata, and (when you enable the content toggle) document contents, then proposes an organization plan you approve before any file moves. One-click undo covers the rest.

Get Sortio for Mac or Windows

Frequently Asked Questions

What is the difference between document management and records management?

Document management focuses on organizing and accessing documents for productivity, while records management focuses on compliance, legal requirements, and proper lifecycle management of official organizational records.

How long should different types of records be retained?

Retention periods vary by record type, industry, and jurisdiction. Common examples include tax records (7 years), employee files (7 years after termination), and contracts (7 years after expiration), but specific requirements should be verified with legal counsel.

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